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Tuesday, September 25, 2018
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Customer Feedback

Hi Dave
Just to say we have got the pergola up, it looks great.
Many thanks

Many thanks for such a superb service, received and all looks in order.

Hi Steve W here
Just to say very good service good coms great emails.
And above all very quick thank you very much.
Kind regards Steve W Bristol.

Many thanks for swift delivery of freshwater shrimps will definitely use you again.
Ken J

Hi Dave, received items today thanks for speedy delivery.

many thanks for excellent service - the heat exchanger arrived promptly and in good condition.

Hi Rich great service got the retro drain in last week and the pond floor is spotless.
Do you buy second hand pond vacs as mine is now redundant.

Thanks for the speedy delivery and your patience with all my queries.
I will be back

Thanks for the advice you was right and saved me a small fortune im sure if I went elsewhere they would of just sold me the bits and taken my money, got the food today that was quick.
Thanks again
Paul g

Just to say the portable drain is doing a great job no waist on the bottom great bit of kit

Ordered Your Retro Drain last night at 6.30p.m.Got it today at 9.07a.m. NOW THATíS FAST
Ken h

Thanks for the dome its working so much better than I thought it would this has to be the best bit of kit I have put on my pond and after seeing it this item really is good value for money
Graham n

Quick update the water is now gin clear thanks again for the quick service.
Mary t

Item arrived today as promised thanks
h.t. Yorkshire

pump arrived this morning all ok good service I will be ordering some food of you when I run out.

The portable bottom dome is working a treat the pond has never been so clean I was getting so frustrated having to Hoover it every week I havent had to do it since I fitted the dome thatís 6 weeks now I was considering ripping the pond up to fit a bottom drain but with this unit in place I wont have to saved me loads of time and money. thanks again.
Ray. Kent

Goods came this morning great delivery service.
Lisa. London

Powerbead arrived this morning and I fitted it straight away looks great will keep you updated.

I am so happy with the portable dome you supplied me the floor is sooooo clean thanks for saving me the headache of cleaning the bottom out.
Julie Luton

Fantastic service once again thanks
Ian s Southampton

As promised here is the update on the powerbead the water clarity is so much better and to clean is so easy no more wet hands, Thanks again for the speedy service and advice.

Hi Rich thanks for sorting my order all received this morning top company will call you regarding the heater soon
Mike - Norwich

Many thanks, just received retro drain, I'll let you know how I get on with it.

Dear Richard, Thank you for the sturgeon. It looks really nice. I am really happy with it. It seems to be very happy in the pond. I look forward to hearing from you about the albino sturgeon. It might be better if you send me an email when you have some smaller albinos in stock as I want to give it to my boyfriend as a surprise present. I am in no hurry. Just let me know when you have them. Thank you Tatiana

Hi Dave,
Slide valve arrived safely yesterday
Many thanks for your prompt and efficient service
Kind regards

Hi Richard,
Thanks great service and great price.
Ordered 50ltrs.K1 tuesday evening asked for friday delivery....turned up 11am midday job done.
Thanks once again

My thanks to Dave, very helpful and no pressure to sell. ---after trying to fully test my old pump, came back to him and ordered replacement Aquamax 5500.
It was delivered when he said and is now in and working.
Great service and very reasonable pricing
Many thanks
J B.

To the ďall about Koi Sales teamĒ

Thank you for your excellent service. The pump was delivered this morning early and is installed and running. I am really impressed thank you.


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